A. Withdrawal Instructions
Introduction
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession:
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire fourteen days from the day on which you or a third party named by you, who is not the carrier, acquired physical possession of the last goods.
To exercise your right of withdrawal, you must inform us (Sascha Terkatz-Kelleter, Casualline Label, Welserstraße 3 c/o MDC Management#1709, 87463 Dietmannsried, Germany, Tel.: +49 15568 591859, e-mail: info@casualline.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but this is not obligatory.
You can also exercise your right of withdrawal online on the website at the internet address https://casualline.de/a/withdrawal?locale=de. If you use this online option, we will send you an acknowledgement of receipt of such a withdrawal without delay on a durable medium (e.g. by e-mail), including information on the content of the withdrawal declaration and the date and time it was received.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
Returns can only be sent to the following address:
Casualline Herr Terkatz, Auf dem Gewann 33, 52146 Würselen, Germany.
The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
General information
1) Please avoid damage to and contamination of the goods. Please return the goods to us in their original packaging with all accessories and all packaging components. Use a protective outer packaging if necessary. If you no longer have the original packaging, please use suitable packaging to provide adequate protection against transport damage.
2) Please do not return the goods to us carriage forward.
3) Please note that points 1-2 above are not conditions for the effective exercise of the right of withdrawal.
B. Withdrawal Form
If you want to withdraw from the contract, please complete this form and send it back.
To
Sascha Terkatz-Kelleter
Casualline Label
Welserstraße 3 c/o MDC Management#1709
87463 Dietmannsried
Germany
E-mail: info@casualline.de
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*) / for the provision of the following service (*)
_______________________________________________________
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only if this form is notified on paper)
_________________________
Date
(*) Delete as appropriate
